Written quote
Services, price and schedule are fixed upfront, before anything begins.
How we work
Reliable: what we say holds
Reliable collaboration at Der-H Medien: written quote, clear deadlines, interim reviews before sign-off, and in the market since 2002.
What this means in practice
This is what it looks like day to day.
Deadlines that hold
We say openly what is possible when, and we keep to it. If something slips, you hear about it as soon as we know.
Interim reviews
You see what is taking shape before it is finished and can step in early.
An honest no
If something doesn't make sense, we say so, even if it costs us an assignment.
Why it matters
This is what counts.
Reliability doesn't show in the quote but in what happens when something doesn't go to plan: a delivery is late, a draft isn't to your taste, an access is missing. That is when it is decided whether agreements hold.
That is why we put agreements in writing and report deviations as soon as we see them. You should never first learn from the invoice that something has changed.
How to recognise a reliable agency
Is the scope fixed in writing before you start?
Ask for a quote with services, price and schedule. With us you get it before the project starts, and we discuss changes before they cause costs.
Do I see interim reviews before anything is finished?
This is the simplest protection against nasty surprises. With us, you see drafts and work in progress while there is still room to change things.
How does the agency deal with delays?
Ask for a concrete case. We say so early, give the reason and propose a solution instead of quietly moving deadlines.
Does the agency promise results it cannot control?
Be wary of guarantees such as "number 1" or "twice as many enquiries". We guarantee work, deadlines and coordination, not rankings. The article on the number 1 guarantee explains why.
Will I get everything I paid for at the end?
Files, access and documentation are part of the handover. Clarify this before the assignment and have it confirmed in the quote.
How you will notice
This is what you experience with us.
- You know at any time where the project stands
- Changes are discussed before they cause costs
- Agreements apply even after the project
Not with us
What we don't do.
- Secret knowledge only we have: much of what we know is openly available in the guides
- Promises we cannot keep (for example number 1 on Google)
- quiet postponements of deadlines
- surprises on the invoice
Frequently asked questions
Frequently asked questions.
What happens if a deadline can't be met?
You hear about it as early as possible, and we look for a solution together.
Are there guarantees on results?
Not on results such as rankings or revenue, because those depend on factors nobody controls alone. You can rely on our work, deadlines and coordination.
More about how we work
Tell us about your project.
Write to us about what it involves and what your goal is. You will receive a personal reply.